Backoffice-Improvements for shop.typo3.org

Added by Maik Hagenbruch almost 7 years ago

Backoffice-Improvements for shop.typo3.org - Alain Veueve
(original title: Admin Improvements)

The budget I apply for here is to fix several issues and make changes to the shop.typo3.org system. As shop.typo3.org is not integrated into typo3.org it is still running standalone at Version 4.4. Additionally the two guys who have developed the solution, Daniel Lienert and Fabrizio Branca, are very busy with other things.

Unfortunately we have several problems, only to name a few:

Rounding issues on tax
Different Tax handling is not possible (but forseeable that we will need this)
The subscription period is shown incorrectly on the bills
The shop system is not very flexible to run promotions
etc.

The solution as it is here now generates extra work work for Sandra Krieg and produces a bad CX – especially because, some bug, we are not able to fix right now and customers/members are waiting.

Furthermore we are thinking of integrating new features that make it easier for members and “staf” to hanlde administration tasks on shop.typo3.org.

Now, within the marketing team, we have discussed to completely relaunch and integrate several microsites including the assoc website. Kian Gould has applied for a budget from the marketing team. If this budget is granted, this budget application is not needed.

In case the Marketing Infrastructure Budget does not get granted we need this money to do the following things:

Know-How Transfer from Daniel Lienert and Fabrizio Branca to other developers
Fix the most painful bugs and issues

The money I apply for would be used for this.


Replies (13)

RE: Admin Improvements - Added by Ernesto Baschny almost 7 years ago

The subject of this budget is very confusing, since it has probably nothing to do with "Admin" at all, but more like improving "shop.typo3.org".

If so, why not call the Budget "shop.typo3.org Improvements"?

RE: Admin Improvements - Added by Steffen Gebert almost 7 years ago

Maybe it means administration in terms of bureaucracy? But I was also wondering, who wants to compete with our Server Team budget ^^

RE: Admin Improvements - Added by Jan-Hendrik Heuing almost 7 years ago

I'll discuss it with Alain (budget owner) to find a better title... Thanks for pointing it out. Jan-Hendrik

RE: Admin Improvements - Added by Jo Hasenau almost 7 years ago

So the shop improvement is part of the 2000 hours of paid work requested in the marketing budget?
So actually you will need just 300 hours for the shop. Is this right?

Will have to ask in the marketing budget thread then, what the other 1700 hours are planned for.

RE: Admin Improvements - Added by Olivier Dobberkau almost 7 years ago

Quote:

Now, within the marketing team, we have discussed to completely relaunch and integrate several microsites including the assoc website. Kian Gould has applied for a budget from the marketing team. If this budget is granted, this budget application is not needed.

RE: Admin Improvements - Added by Jo Hasenau almost 7 years ago

Already saw that. I just wanted to get addditional information on how the 2000 working hours are planned, since there is no detailed information in the marketing budget application itself. So 300 hours will be for the shop while the rest will be spent for other work.

RE: Backoffice-Improvements for shop.typo3.org (was: Admin Improvements) - Added by Jan-Hendrik Heuing almost 7 years ago

Changed the budget title after talkting to Alain!

Jan-Hendrik (Expert Advisory Board)

RE: Backoffice-Improvements for shop.typo3.org - Added by Steffen Ritter almost 7 years ago

well as I somehow looked Sandra over the shoulder how much manual work it is to upgrade an membership, how hacky one must work (using phpmyadmin, logging in with fake passwords, triggering actions via frontend urls) and so on i really think we need to clean this up. In the end/long term this massively reduce workload, improve response time, make the accountants happier and will lead to less errors. All this points in the long run will save money. So yes please, do it.

RE: Backoffice-Improvements for shop.typo3.org - Added by Philipp Gampe almost 7 years ago

+1 for this (as a non T3A member). I think this is one of those budgets that is well spent and just makes the life easier for all of us.

RE: Backoffice-Improvements for shop.typo3.org - Added by Volker Graubaum almost 7 years ago

What amount will be needed, if the event shop isn't needed anymore?
I think we should switch to an external conference tool like http://www.conftool.net/

RE: Backoffice-Improvements for shop.typo3.org - Added by Jan-Hendrik Heuing almost 7 years ago

@Volker: This is the backoffice part, not another shop... :-)

RE: Backoffice-Improvements for shop.typo3.org - Added by Volker Graubaum almost 7 years ago

@Jan-Hendrik
But as far as I understand it's the shop which is also used for the conference, devdays etc. This can be done with the conftool

RE: Backoffice-Improvements for shop.typo3.org - Added by Alain Veuve almost 7 years ago

Regarding the way we would spend the money pls check: Sheet_-_6534_-_Admin_Improvements.ods.

Fact is, there has to be done an in-depth analysis first, not just from a technical pov but also from other stakeholders view most importantly the members.

This is not about the Shop Frontend - we might have some small adaptions there ofc, but more important is to have all the backoffice stuff fixed and add new reaquirements such as VAT handling which will be an issue in 2013.

And, it's not only about the conference ticketing, as you might know the whole membership management is done trough this system. Thats we did not consider just to use a 3rd party solution.

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