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Bug #16279

closed

error message: can't add html content element

Added by Kelly Creamer over 18 years ago. Updated over 18 years ago.

Status:
Closed
Priority:
Should have
Assignee:
-
Category:
Content Rendering
Target version:
-
Start date:
2006-06-24
Due date:
% Done:

0%

Estimated time:
TYPO3 Version:
PHP Version:
Tags:
Complexity:
Is Regression:
Sprint Focus:

Description

Everytime I try to add html through the "special elements: plain html> element, I get this error message: "Forbidden You don't have permission to access /cpm/typo3/alt_doc.php on this server." (note: i also get this message in the iframes extension).

a couple notes:
1) i can add plain text and basic html tags and the file will save
2) i originally installed via fantastico. i installed a new one on a different server and am getting the same error
3) I have checked permissions on the alt-doc.php and can confirm that it is 777
4) i am using the most recent fantastico version: 3.8.0

I looked through the bug tracker but didn't see anything on this.
Thanks!
(issue imported from #M3732)

Actions #1

Updated by Kelly Creamer over 18 years ago

screenshot attached

Actions #2

Updated by Ernesto Baschny over 18 years ago

@Kelly,

I cannot see the attachment. And I cannot reproduce the error. Can you try the latest TYPO3 Version (4.0.0) to see if the problem persists? I suppose this is some problem with the "Fantastico" installer, which I don't know and which we won't really support here. Contact their team or your hoster for more help.

I'll close this bug in a couple of days if I don't get further feedback. Thanks!

Actions #3

Updated by Kelly Creamer over 18 years ago

HI Ernesto:
Thank you so much for your reply. I believe that I have narrowed the problem down to a conflict with mod_security, which is an open source firewall for apache. Mod_security is blocking addition of html to the pages, becuase it see it as a potential attack.

Unfortunately, it is one of those grey area's from a support standpoint. My host is working on a solution, but they are unfamiliar with Typo3, so it is a bit difficult for them to troubleshoot. I have seen several comments online, but they are in German, and I can't quite make out how to resolve the problem.

I realize that this is also outside the normal support area for you. I have posted my screenshot here: http://studiosoho.net/images/html_forbidden.gif

I would be happy to pm/email you my login information so you can see what it is doing. If there is any information i can provide to my host, it would be great.

Thanks again,

Kelly

Actions #4

Updated by Ernesto Baschny over 18 years ago

I have read that placing:

SecFilterEngine off

in your .htaccess file disables mod_security for your setup which makes some things work again.

I'll close this bug as this is not really TYPO3-related but specific to the mod_security setup.

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