Bug #45868
closed
Occassionally kicked/logged-out from backend
Added by Stefan Neufeind over 11 years ago.
Updated about 10 years ago.
Category:
Backend User Interface
Description
Unfortunately this is not clearly reproducible but happens after some time working in the backend - sometimes even after just a minute or so.
You'll just be logged out for no good reason. Or it can be that (based upon where you clicked) an ExtDirect-exception occurs at the bottom showing the login-mask.
- Status changed from New to Needs Feedback
What browser are you using? Please provide more details.
I remember having problems with MSIE a while ago. In that case, a client got logged out very often, but not repeatedly. However, I was never able to reproduce it myself.
In the end, using Google Chrome Frame solved the problem in his case. Just FYI...
Happens "somewhat regular" (when actively working in a backend) with Firefox 19.
I wondered if it was related to session-data growing too large maybe, some pagetree-refreshes interfering with other things or maybe even just having the same backend open in another tab? But I was unable to cleanly reproduce it yet. Sometimes it didn't even take a minute to be logged out again :-(
Does it occur in all projects or just in one of them? Try disabling extensions to see if any of them causes the issue...
- Status changed from Needs Feedback to Closed
No feedback for over 90 days. Closed.
- Status changed from Closed to New
Happens in various projects. In some more often, in others a bit less. I wondered if it might have to do with a sessions-array growing to large or so. Sometimes it's possible to work in the backend for quite some time, in other cases you already get kicked out after just a minute.
So nobody else experienced something the like yet?
I experience the same behaviour.
It doesn't matter whether I use Firefox 24.0, IE 10 or Opera 17.0.
My OS is Windows 8.
It would be nice to get this issue solved because normal working isn't possible any more.
- Status changed from New to Closed
Hello. Thank you for the report, since we can not reproduce this issue is closed.
Please comment on this issue if you have new finding to re-open.
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