Bug #66500
closed
Link-Wizard in IE and McAfee Add-On
0%
Description
This report is about TYPO3 CMS 6.2.10 with PHP Version 5.4.27 on a UNIX server.
Context¶
For security reasons, in our company the editors use Internet Explorer 9 or Firefox 32.03 with the "McAfee Site Advisor" Add-On.
But this has the disadvantage that they cannot use the Link Wizard in the backend anymore.
Description¶
When the user wants to edit a link in a content element it clicks on the icon for editing it but instead of the expected pop up
window to select a page, file or type in an external URL an error message opens up having the following content (taken from IE 9, translated from German):
Internet Explorer doesn't work anymore. A problem prevented the correct run of this program. Please close the program. [Button] Close program.
If the user then closes the program, it gets logged out from the backend and has to login again.
Hence it is impossible to edit a link in a content element. (The same behaviour happens also
when an admin tries to edit a link with the Link Wizard and the McAfee Add-On mentioned above is enabled.)
Further Information¶
- When disabling the Add-On in those browsers the link Wizard works (for admins and non-admins).
- The IT administration cannot switch off this Add-On separately for the editors and insisted on keeping
this Add-On.
- They contacted the McAfee support for us. The assigned supporter will investigate on it but he needs
also to know if the TYPO3 support has been consulted.
Thank you¶
It would be great if anybody could advise on this issue.
Thank you for your support.
Updated by Markus Klein over 9 years ago
- Status changed from New to Needs Feedback
You contacted support. ;-)
My thought on this: Broken Add-On.
No matter how "dirty" a JS code might be, the Add-On must never die.
Updated by Andreas Kienast over 9 years ago
I can confirm the same issue in 7.2-dev
Updated by Christian Huppert over 9 years ago
Hi Markus,
as we are big company we have to obey what our IT security team tells us ;-)
So we HAVE to use this add-on. The McAfee support now told us that they will not further follow this issue as the possibilites to resolve it are now for them exhausted.
So if I understand you right, for the TYPO3 team there is no possibility to fix this problem as it lays in the add-on itself where one does not have access to besides the McAfee add-on developers?
Annoying but this is probably then higher force ;-)
PS:
I now heard that the same problem occurs also with Chrome having this Add-On... the only thing is that it does not completely crash the browser using the link wizard as it is the case in IE 9.
PPS:
Sorry for responding so late. I was in holiday ;-)
Updated by Markus Klein over 9 years ago
Well, I guess it's time to cancel the contracts with McAfee then.
If you're a big company you probably have the impact to force them on solving such a bug in their Add-On. ;-)
I'm not much help here anymore, so you have to debug the JS on your own and try to find out, which line is killing the Add-On.
If you find the problem and a possible fix, we happily see your change suggestion pushed to Gerrit.
Updated by Christian Huppert over 9 years ago
Hi Markus,
ok, if I fix the problem I will push my suggestion to Gerrit.
Thank you for your support and help. :)
Updated by Alexander Opitz about 9 years ago
Hi Christian,
any progress on this issue?
Updated by Andreas Kienast about 9 years ago
I can't reproduce the issue on current master anymore. But I tested it with IE 10 (where the issue also occurred), maybe someone has an IE 9 at hand.
Updated by Riccardo De Contardi almost 9 years ago
- Status changed from Needs Feedback to Closed
No feedback within the last 90 days => closing this issue.
If you think that this is the wrong decision or experience this issue again, then please write to the mailing list typo3.teams.bugs with issue number and an explanation or open a new ticket and add a relation to this ticket number.
Thank you