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Bug #66500

closed

Link-Wizard in IE and McAfee Add-On

Added by Christian Huppert about 9 years ago. Updated about 8 years ago.

Status:
Closed
Priority:
Should have
Assignee:
-
Category:
Backend User Interface
Target version:
-
Start date:
2015-03-18
Due date:
% Done:

0%

Estimated time:
TYPO3 Version:
6.2
PHP Version:
Tags:
Complexity:
Is Regression:
No
Sprint Focus:

Description

This report is about TYPO3 CMS 6.2.10 with PHP Version 5.4.27 on a UNIX server.

Context

For security reasons, in our company the editors use Internet Explorer 9 or Firefox 32.03 with the "McAfee Site Advisor" Add-On.
But this has the disadvantage that they cannot use the Link Wizard in the backend anymore.

Description

When the user wants to edit a link in a content element it clicks on the icon for editing it but instead of the expected pop up
window to select a page, file or type in an external URL an error message opens up having the following content (taken from IE 9, translated from German):

Internet Explorer doesn't work anymore.

A problem prevented the correct run of this program.
Please close the program.

[Button] Close program.

If the user then closes the program, it gets logged out from the backend and has to login again.
Hence it is impossible to edit a link in a content element. (The same behaviour happens also
when an admin tries to edit a link with the Link Wizard and the McAfee Add-On mentioned above is enabled.)

Further Information

  • When disabling the Add-On in those browsers the link Wizard works (for admins and non-admins).
  • The IT administration cannot switch off this Add-On separately for the editors and insisted on keeping
    this Add-On.
  • They contacted the McAfee support for us. The assigned supporter will investigate on it but he needs
    also to know if the TYPO3 support has been consulted.

Thank you

It would be great if anybody could advise on this issue.

Thank you for your support.

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