Bug #68919
closed
SystemInformationMenu: system log link not always clickable
Added by Josef F. Glatz (Old User) over 8 years ago.
Updated over 5 years ago.
Category:
Backend User Interface
Description
Problem¶
Since the SystemInformationMenu is introduced, sometimes the system log link within the menu doesn't work. I could not find out the conditions which are necessary to reproduce intentionally. (I have discovered the error in the following browsers : Firefox, Safari)
The problem is mostly gone after refreshing the backend (without force-refresh).
An ultrashort screencast: http://www.youtube.com/watch?v=3MyI2qn7u1U
Does anybody else have this problem (sometimes)?
- Description updated (diff)
- Target version changed from 7.5 to 7 LTS
- Status changed from New to Needs Feedback
- Target version deleted (
7 LTS)
Although I had the problem, It's hard for me to reproduce as well now. How should we proceed?
- Priority changed from Should have to Must have
- Target version set to 7 LTS
- Sprint Focus set to Stabilization Sprint
In actual master the problem still occurs. I can't figure out where I have to start debugging this to find the error.
is there any browser plugin or devtools-tool which we can use to make a "snapshot" or something like that, so that we can compare a non working vs. a working situation? Any ideas?
- Status changed from Needs Feedback to New
- Target version changed from 7 LTS to next-patchlevel
- Sprint Focus deleted (
Stabilization Sprint)
- Status changed from New to Needs Feedback
- Status changed from Needs Feedback to Closed
- Target version deleted (
next-patchlevel)
No feedback since the last 90 days => closing this issue.
If you think that this is the wrong decision or experience the issue again and have more information about how to reproduce your problem, please reopen it or open a new issue with a reference to this one.
Thank you and best regards
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